Important links

If it is an emergency and you feel like you, or someone else is at risk,

call 111 or go to the nearest emergency room

Please do the following if you or someone close to you are thinking of hurting themselves:

Contact the Suicide Crisis Helpline on 0508 828 865 (available 24/7) or text the Mentalhealth Helpline on 1737 to talk to a trained counsellor.

  • Avoid being alone – go to a friend/whanau member’s house or find somewhere to be around people in public like a shopping centre or a library.
  • Reach out to someone you know and tell them how you’re feeling. If they don’t respond, please don’t lose hope and try to contact someone else.
  • Distract yourself – watch a video, call a friend, exercise, listen to music.

NATIONAL HELPLINES:

DOMESTIC VIOLENCE HELPLINES:

  • Family Violence Info Line 0800 456 450 – 9 am-11 pm, 7 days support line provides information and put you in touch with services in your region
  • Oranga Tamariki – Ministry for Children
  • Phone 0508 FAMILY (0508 326 459) if you are concerned about a child or young person
  • Shine –  0508 744 633 confidential domestic abuse helpline
  • Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
  • Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence
  • Community Law Centers
  • Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2 pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence

DEPRESSION AND ANXIETY HELPLINES:

OTHER PLACES TO FIND HELP:

HELPLINES FOR CHILDREN AND YOUNG PEOPLE:

  • Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat
  • Thelowdown – or  email or  free text 5626
  • What’s Up – 0800 942 8787 (for 5–18 year old). Phone counselling is available Monday to Friday, noon–11 pm and weekends, 3 pm–11 pm. Online chat is available from 3 pm–10 pm 7 days a week, including all public holidays
  • Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7
  • SPARX.org.nz –  online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed
  • Sticks ‘n Stones – young people taking the lead in promoting taking positive action online against cyberbullying

FOR PARENTS, FAMILIES, AND FRIENDS:

  • Commonground – providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling
  • EDANZ – improving outcomes for people with eating disorders and their families. Freephone 0800 2 EDANZ or 0800 233 269, or in Auckland 09 522 2679, Or email info@ed.org.nz
  • Parent Help – 0800 568 856 provide parents/whānau support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential
  • Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community-based health and social support services in your area
  • Skylight – 0800 299 100 for support through trauma, loss and grief; available 9 am – 5 pm weekdays
  • Supporting Families In Mental Illness – Support for families/whānau with a loved one who has a mental illness

SEXUAL HARM AND RAPE CRISIS LINES:

  • Sexual assault support centres – If you have been sexually assaulted, whether, by someone you know or someone you don’t know, you can contact one of the sexual assault support centre listed here
  • Rape Crisis – 0800 88 33 00 (will direct you to a nearby centre),
  • HELP – 09 623 1700 – support services for sexual abuse and assault survivors
  • Victim Support – 0800 842 846 (24 hr service)
  • The Harbour, online support and information for people affected by sexual abuse
  • Male Survivors of Sexual Abuse Trust (For men)
  • Safe to Talk – 0800 044 334 (24/7) text 4334, or email support@safetotalk.nz

SEXUALITY OR GENDER IDENTITY HELPLINE

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